The Earth’s Energy
Wasl Square, Block 4, Shop 16
WAB. +971 50972 7080

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Terms & Conditions

Holly Organico

Terms & Conditions

Please read these terms and conditions carefully before using the www.hollyorganico.com website operated by Holly Organico.

Conditions of Use

We will provide the services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Your use of this website is an acknowledgment that you have reviewed the Terms and Conditions and agree to comply with and be legally bound thereby. These terms and conditions govern your access to and use of the website. If you do not agree to these terms and conditions, you must refrain from using the website. We reserve the right to modify these terms at any time in accordance with this provision. If we make changes to these terms, we will post the revised terms on the website.


We do not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability and fitness for a particular purpose arising from your use of this website. We also disclaim such warranties, representations or endorsements sought to be imposed on us to the fullest extent permitted by law.


We also do not warrant or represent that access to the whole or part(s) of this website, the materials, information and/or functions contained herein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your mobile phone or computer system.


The information contained on this website may include technical inaccuracies or typographical errors. We reserve the rights to make changes, corrections and/or improvements to the content of this website without notice at our absolute discretion. Your use of the website following the posting of changes means that you accept the changes.


All fees and prices are in UAE Dirhams (AED). Holly Organico prices are subject to modification at any time, including but not limited to price changes during promotional offers, discounts & sales. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.


Placing an order can be done from the website or by telephone. Should you place an order from the website, you have to be sure that your personal data is correct and updated. Holly Organico suggests that each customer proofread his/her personal data several times before validating an order. Holly Organico is neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.

Change/Cancel Orders

You may request that an order be canceled/changed provided the order has not already been processed and shipped. You can call us during our hours of operation to request an order cancellation. Holly Organico shall have the sole discretion to refuse any requests for order changes or cancelations.


Regardless of the purchase or payment methods, the customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in the Holly Organico database.

Privacy Policy

Before you continue using our website, we advise you to read our Privacy Policy regarding our user data collection. It will help you better understand our practices.

Return/Refund Policy

Please note we cannot cancel, refund or give store credit/voucher if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or store credit for non-food items or beverages. For items returned for reasons other than above, the management can provide a store credit/voucher to the purchaser upon their discretion.

Copyright and Trademarks

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Holly Organico and its content creators and is protected by applicable copyright laws. The entire compilation of the content found on this website is the exclusive property of Holly Organico.


You may use the website and its content solely for personal, non-commercial and private use subject always to applicable copyright laws.


All trademarks, trade names, service marks and all other marks, whether registered or unregistered, on the website are owned by or licensed to Holly Organico and their respective owners and may not be used, reproduced or modified without our prior written approval.


Communication with us may be electronic. Every time you send us an email or visit our website, you will be communicating with us. You hereby consent to receive communications from us. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of UAE, as applicable in the Emirate of Dubai, without regard to principles of conflict laws, will govern these terms and conditions.


Any dispute related in any way to your visit to this website or to products you purchase from us shall be subject to the exclusive jurisdiction of by the Dubai Courts and you consent to exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaigns, and commercial solicitation.


We reserve all rights (but not the obligation) to remove and/or edit such content or any other content we deem inappropriate. When you post your content, you grant Holly Organico non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, and modify such content throughout the world in any media.

License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.